Career Placement & Retention Coach

Equus Workforce Solutions; New York (NY); On-site; USD 49,000 - 53,000; Full time

Job summary

Equus Workforce Solutions seeks a dedicated professional to help job seekers place into roles and sustain employment for at least one year. You will work with clients one-on-one, run workshops, and partner with service providers to ensure comprehensive support.

The role emphasizes case management, coaching, and counseling, with adherence to program policies and real-time feedback for performance improvement.

Qualifications

• Bachelor's Degree or higher in social services or related field.
• Four years direct customer service experience providing case management in a clinical or social service environment, or equivalent.

Responsibilities

• Help customers with job search, placement, and retention for up to one year.
• Conduct workshops to support and reinforce job retention skills.
• Provide case management, coaching, and counseling related to employment goals.
• Coordinate with other providers to ensure needed support for employment.
• Refer clients to open positions matching employment goals.
• Follow all HRA policies and document work activities.

Skills

Customer service

Communication skills

Education

Bachelor's Degree or higher in social services

Job description

Equus Workforce Solutions seeks a dedicated professional to help job seekers place into roles and sustain employment for at least one year. You will work with clients one-on-one, run workshops, and partner with service providers to ensure comprehensive support.

The role emphasizes case management, coaching, and counseling, with adherence to program policies and real-time feedback for performance improvement.