Career Center Specialist: Empower Job Seekers & Resources

Goodwill Industries Southern Rivers; Columbus (GA); On-site; USD 38,000 - 52,000; Full time

Job summary

The Career Center Specialist at Goodwill Industries Southern Rivers coordinates day-to-day activities within the career center, assisting unemployed or underemployed individuals with resources and scheduling classes.

Ideal candidates will have strong communication skills, ability to build rapport with diverse audiences, and experience working with community resources to support job search and employability skills.

Qualifications

• Bachelor’s degree in a related field required or preferred with relevant experience.
• 3–5 years in career services or related field.
• Strong written and verbal communication skills with ability to engage diverse audiences.
• Familiarity with client management systems and data entry.

Responsibilities

• Greet and engage visitors and callers professionally and warmly; perform general reception services.
• Coordinate the production and distribution of MailChimp emails and maintain contact list.
• Obtain client information and track it in the client management system.
• Maintain familiarity with career center resources and community resources.
• Assist clients with using the career center’s resources and provide guidance.
• Support marketing and promotion of Career Center services to local employers and agencies.
• Coordinate and contribute to career center services, events, and programs.
• Contribute to development and facilitation of Career Center orientation and classes.
• Assist in scheduling classes, internal interviews, and reserving training/interview rooms.
• Refer clients to other GoodwillSR programs and partner resources as appropriate.
• Data entry to add information to the client management system.
• Perform filing, photocopying, mass mailings and other related activities.
• Conduct telephone surveys, retention calls, and client outreach calls.
• Work with team to advertise job openings and services to clients.
• Ensure safe operations of equipment and facilities by following safety standards.
• Participate in work groups as assigned.

Skills

Communication skills

Public relations

Group facilitation

Interpersonal skills

Problem solving

Team player

Confidentiality

Education

Bachelor’s Degree in Psychology, Education, Business, or a related field

Job description

The Career Center Specialist at Goodwill Industries Southern Rivers coordinates day-to-day activities within the career center, assisting unemployed or underemployed individuals with resources and scheduling classes.

Ideal candidates will have strong communication skills, ability to build rapport with diverse audiences, and experience working with community resources to support job search and employability skills.