Career Center Operations Lead

Equus Workforce Solutions; Irving (TX); On-site; USD 80,000 - 110,000; Full time

Job summary

Equus Workforce Solutions is seeking a seasoned operations professional to oversee project programmatic activities and ensure compliance with contractual obligations.

Responsibilities include evaluating processes, setting operational goals, supervising staff, coordinating training, and promoting effective communication with partners to maximize performance. The role requires leadership, customer service, and HR management skills.

Qualifications

• Related Bachelor's Degree from an accredited college or university or equivalent experience.
• Experience organizing, planning and developing program operations at a supervisory level
• Demonstrated customer service skills Excellent leadership, interpersonal and human resource management skills

Responsibilities

• Oversee the project's programmatic activities and operations.
• Review, recommend, report and implement programs to ensure contractual obligations and compliance.
• Analyze processes and procedures to optimize performance.
• Define and set operational goals.
• Prioritize assignments and supervise staff to meet performance standards.
• Maintain knowledge of applicable laws, regulations and policies related to welfare and workforce programs.
• Direct/delegate staff responsibilities to meet and exceed performance standards; review staff performance.
• Facilitate meetings with partners to promote communication.
• Coordinate training to ensure staff are trained to implement project activities effectively.

Skills

Leadership

Customer Service

HR Management

Education

Bachelor's Degree or equivalent experience

Job description

Equus Workforce Solutions is seeking a seasoned operations professional to oversee project programmatic activities and ensure compliance with contractual obligations.

Responsibilities include evaluating processes, setting operational goals, supervising staff, coordinating training, and promoting effective communication with partners to maximize performance. The role requires leadership, customer service, and HR management skills.