Career Center Manager - People-First Outreach Leader

Educational Data Systems, Inc.; États-Unis; Sur place; USD 59 000 - 72 000; Plein temps

Résumé du poste

Educational Data Systems, Inc. is seeking a proactive, mission-driven professional to manage outreach, intake, orientation, assessment, and eligibility across multiple programs. You will guide a dynamic team to deliver high-quality service and ensure program goals are met in a fast-paced environment.

The role requires strong collaboration, data-driven performance analysis, and travel to Career Centers to support staff and clients. A focus on inclusivity and customer-centered care is essential.

Qualifications

• Preferred experience in business, sales, training, or management.
• Experience in a team-oriented environment.
• Experience with WIOA, TANF, and SNAP services.

Responsabilités

• Oversee outreach and eligibility for WIOA and related programs.
• Lead staff and ensure performance goals are met.
• Travel between Career Centers as needed.
• Provide person-first service to customers.
• Analyze performance reports and implement improvements.
• Develop and deliver staff training and development.
• Oversee data collection in Employ Florida.
• Recruit and outreach to market CareerSource services.
• Ensure compliance with programmatic policies.

Connaissances

Team-oriented

WIOA/TANF/SNAP experience

Formation

Bachelor's degree preferred

Florida Workforce Professional Certification Tier I required

Outils

Microsoft Office

Description du poste

Educational Data Systems, Inc. is seeking a proactive, mission-driven professional to manage outreach, intake, orientation, assessment, and eligibility across multiple programs. You will guide a dynamic team to deliver high-quality service and ensure program goals are met in a fast-paced environment.

The role requires strong collaboration, data-driven performance analysis, and travel to Career Centers to support staff and clients. A focus on inclusivity and customer-centered care is essential.