Care Transition Coordinator

LCMC Health; New Orleans (LA); Sur place; USD 40 000 - 50 000; Plein temps

Résumé du poste

LCMC Health in New Orleans is seeking a Care Management Assistant to support the care management team with intake, utilization review, and coordination of post-acute care. You’ll help with documentation, communication, and ensuring timely patient discharge.

This role emphasizes compassionate service and attention to detail, with duties spanning discharge planning, payer communications, and data management to keep care transitions smooth.

Qualifications

• High school diploma/GED and 2 years of office/clerical experience in a healthcare setting.
• 4 years of experience in a healthcare setting is required in lieu of education.

Responsabilités

• Participate in discharge planning activities to ensure referrals to post-acute providers and timely patient discharges.
• Assist in the research for available preferred providers for post-acute care to meet the patient’s needs for discharge.
• Contact post-acute care providers and transmit information needed for the referral process and provide follow-up to ensure identification and communication of available resources.
• Collect, copy, and transmit pertinent patient demographic and clinical information required to complete arrangements for post-acute care and/or placement.
• Transmit transition of care documents to primary care physician and post-acute providers.
• Facilitate timely transmission of reviews to the payers in coordination with the case management team.
• Communicate pertinent information received from payers to relevant stakeholders.
• Support and assist with concurrent insurance denials and appeals processes and provide denial and non-certified day information to the appropriate stakeholders to reduce potential denials.
• Collaborate with other departments to ensure accuracy of patient and payer information.
• Assist the department leadership in data management.
• Maintain accurate payer information and update in software system to ensure accuracy in review submission.
• Validate and update vendor information.

Formation

High school diploma/GED

4 years healthcare experience in lieu of education

Description du poste

LCMC Health in New Orleans is seeking a Care Management Assistant to support the care management team with intake, utilization review, and coordination of post-acute care. You’ll help with documentation, communication, and ensuring timely patient discharge.

This role emphasizes compassionate service and attention to detail, with duties spanning discharge planning, payer communications, and data management to keep care transitions smooth.