Care Coordination & Discharge Specialist

LCMC Health; New Orleans (LA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Deliver healthcare with heart.

Give people a reason to smile.

Put a little love in your work.

Be honest and real, but with humility.

Bring some lagniappe into everything你?

Job summary

LCMC Health is seeking a Care Management Assistant to support the care management team with discharge planning, post-acute referrals, and payer communications. You will help coordinate provider referrals, collect essential patient information, and ensure timely transmission of care documents to payers and physicians.

The role emphasizes accurate data handling, interdepartmental collaboration, and compassionate patient-focused service within a hospital setting in Louisiana.

Qualifications

• High school diploma or GED plus 2 years of healthcare office/clerical experience.
• Alternatively, 4 years of healthcare experience in lieu of education.

Responsibilities

• Participate in discharge planning activities to ensure referrals to post-acute providers and timely patient discharges.
• Assist in sourcing preferred post-acute providers to meet patient needs for discharge.
• Transmit and follow up on post-acute care referrals and gather necessary patient demographic and clinical information.
• Transmit transition of care documents to primary care physicians and post-acute providers.
• Facilitate timely submission of reviews to payers in coordination with the case management team.
• Share payer information with relevant stakeholders and support during denials/appeals processes.
• Collaborate across departments to ensure accuracy of patient and payer information and maintain vendor data.

Skills

Discharge planning

Payer communications

Healthcare office experience

Education

High school diploma or GED

4 years healthcare experience in lieu of education

Job description

LCMC Health is seeking a Care Management Assistant to support the care management team with discharge planning, post-acute referrals, and payer communications. You will help coordinate provider referrals, collect essential patient information, and ensure timely transmission of care documents to payers and physicians.

The role emphasizes accurate data handling, interdepartmental collaboration, and compassionate patient-focused service within a hospital setting in Louisiana.