Care Management Assistant: Weekend Discharge & Coordination

100 LCMC Health; Ardmore (NC); On-site; USD 38,000 - 52,000; Full time

Job summary

LCMC Health is seeking a Care Management Assistant to support the care management team with discharge planning, intake, transmission and tracking of clinical reviews to payors, coordination of post-hospital care and service arrangements, ensuring complete documentation for patient discharge.

You will work to ensure that the required information reaches payers and providers, collaborate with the care management team, and participate in weekend coverage as part of the department’s duties.

Qualifications

• High school diploma or GED with 2 years of office/clerical experience in a healthcare setting.
• 4 years of healthcare experience may substitute for education.

Responsibilities

• Participate in discharge planning to ensure referrals to post-acute providers and timely patient discharges.
• Assist in researching available preferred providers for post-acute care to meet discharge needs.
• Contact post-acute care providers and transmit information needed for referrals with follow-up.
• Collect, copy, and transmit pertinent patient demographic and clinical information for post-acute arrangements.
• Transmit transition of care documents to primary care physician and post-acute providers.
• Facilitate timely transmission of reviews to payers in coordination with the case management team.
• Communicate pertinent information received from payers to relevant stakeholders.
• Support and assist with concurrent insurance denials and appeals processes and provide denial information to stakeholders.
• Collaborate with other departments to ensure accuracy of patient and payer information.
• Assist the department leadership in data management.
• Maintain accurate payer contact information and update in software system.
• Validate and update vendor information.
• Schedule Weekend Coverage

Education

High school diploma/GED

4 years of healthcare experience in lieu of education

Job description

LCMC Health is seeking a Care Management Assistant to support the care management team with discharge planning, intake, transmission and tracking of clinical reviews to payors, coordination of post-hospital care and service arrangements, ensuring complete documentation for patient discharge.

You will work to ensure that the required information reaches payers and providers, collaborate with the care management team, and participate in weekend coverage as part of the department’s duties.