Care Coordination Assistant: Discharge & Post-Acute

LCMC Health; New Orleans (LA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Deliver healthcare with heart

See opportunities, not problems

Be honest and real, with compassion

Lagniappe in everything you do

One-of-a-kind care

Job summary

LCMC Health in New Orleans seeks a healthcare administrative professional to support discharge planning and post-acute referrals. You will research providers, transmit referrals, and share patient information with care teams and payers to ensure smooth transitions.

Experience in healthcare office settings and knowledge of case-management processes are valued. Collaboration across departments and data maintenance are key aspects of this role in our Louisiana facilities.

Qualifications

• High school diploma or GED plus two years of office/clerical experience in a healthcare setting.
• Four years of healthcare experience can be used in lieu of education.

Responsibilities

• Participate in discharge planning activities to ensure referrals to post-acute providers and timely patient discharges.
• Assist in researching available preferred post-acute providers to meet patient needs.
• Contact post-acute care providers and transmit information needed for referrals.
• Collect, copy, and transmit relevant patient demographic and clinical information for post-acute arrangements.
• Transmit transition of care documents to the primary care physician and post-acute providers.
• Assist with timely transmission of reviews to payers in coordination with the case management team.
• Communicate pertinent information from payers to relevant stakeholders.
• Support with concurrent insurance denials and appeals processes and provide denial information to stakeholders.
• Collaborate with other departments to ensure accuracy of patient and payer information.
• Assist department leadership in data management and update vendor information.

Skills

Office/clerical experience

Education

High School diploma or GED

Job description

LCMC Health in New Orleans seeks a healthcare administrative professional to support discharge planning and post-acute referrals. You will research providers, transmit referrals, and share patient information with care teams and payers to ensure smooth transitions.

Experience in healthcare office settings and knowledge of case-management processes are valued. Collaboration across departments and data maintenance are key aspects of this role in our Louisiana facilities.