Care Team Supervisor — Lead At-Home Care & Growth

Elara Caring; Tyler (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and视ion

401(K) with employer match

Generous paid time off, including holi

Tuition reimbursement for full-time   

Free continuing education_opportu

Clear paths for career growth and adv

Pet insurance for your furry family

Job summary

Elara Caring is seeking a Care Team Supervisor to lead a team of caregivers delivering home-based personal care services in Tyler, TX. You will manage schedules, preserve service delivery, and coordinate with leadership to meet patient needs.

If you have strong leadership, healthcare operations experience, and excellent communication skills, join a mission-driven team with growth opportunities.

Qualifications

• High School Diploma or GED required
• Sixty (60) college credit hours required and/or Two (2) years of supervisory experience required
• Associate’s or Bachelor’s degree preferred
• Experience working with elderly or disabled populations preferred
• Five (5) years of experience in a fast-paced office or healthcare environment preferred
• Working knowledge of Medicare/Medicaid and home care operations preferred
• Strong computer proficiency and documentation skills
• Excellent organizational and multitasking abilities
• Professional verbal and written communication skills
• Strong leadership, coaching, and motivational skills
• Ability to thrive in a fast-paced, high-volume environment
• Bilingual fluency may be required based on location
• Reliable personal transportation and ability to travel locally and occasionally to support audits or operational needs

Responsibilities

• Maintain accurate client service records, plans of care, caregiver schedules, and required documentation
• Review and manage service authorizations and contract-specific requirements
• Support branch growth initiatives and operational planning efforts
• Ensure ongoing compliance with all licensure, payer, contract, and regulatory standards
• Provide guidance, coaching, and support to caregivers to promote performance and engagement
• Conduct caregiver orientations as required
• Collaborate with payroll and timekeeping teams
• Monitor daily service delivery to ensure adequate caregiver availability and coverage
• Monitor systems to confirm authorizations align with scheduled services and Review utilization reports
• Communicate professionally and effectively with caregivers, clients, case managers, and leadership
• Represent Elara Caring in a professional and positive manner within the community
• Perform additional duties and projects as assigned to support team and organizational success

Skills

Leadership

Coaching

Communication

Time management

Documentation

Organizational skills

Bilingual fluency

Education

60 college credit hours

Two years of supervisory experience

Associate’s or Bachelor’s degree preferred

Tools

Medicare/Medicaid knowledge

Job description

Elara Caring is seeking a Care Team Supervisor to lead a team of caregivers delivering home-based personal care services in Tyler, TX. You will manage schedules, preserve service delivery, and coordinate with leadership to meet patient needs.

If you have strong leadership, healthcare operations experience, and excellent communication skills, join a mission-driven team with growth opportunities.