Care Services Manager: Client Care & Team Scheduling

All Ways Caring HomeCare; Sun City West (AZ); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Great company culture

Tuition reimbursement

Flexible work schedules

Retention bonuses

401(k) participation

Job summary

All Ways Caring HomeCare is seeking a Customer Service Manager (CSM) located in Sun City West, Arizona. The CSM will manage quality care, enhance customer service, and ensure employee performance to foster overall client satisfaction.

The ideal candidate should possess excellent communication skills and a degree in a relevant field. Benefits include competitive pay, flexible work schedules, and career development opportunities.

Qualifications

• Prior scheduling, management or supervisory experience required.
• Ability to work independently with good judgment.

Responsibilities

• Oversee quality care and overall client satisfaction.
• Supervise caregivers providing direct client care.
• Manage employee scheduling and implement solutions.

Skills

Self-motivated

Effective communication

Customer service

Problem solving

Education

Associate or bachelor's degree in business or related field

Job description

All Ways Caring HomeCare is seeking a Customer Service Manager (CSM) located in Sun City West, Arizona. The CSM will manage quality care, enhance customer service, and ensure employee performance to foster overall client satisfaction.

The ideal candidate should possess excellent communication skills and a degree in a relevant field. Benefits include competitive pay, flexible work schedules, and career development opportunities.