Client Services Manager - Career Growth in Homecare

All Ways Caring HomeCare; Oak Harbor (WA); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Great company culture

Daily pay options

Tuition reimbursement and campus

Benefits, Supplemental Plans, EAP, 401

Career growth and development

Job summary

All Ways Caring HomeCare is seeking a Client Service Manager to oversee quality of care, customer service, and staff performance for clients receiving in-home care. You will supervise caregivers, manage scheduling, and foster positive relationships with referral partners and clients.

The role emphasizes effective communication, problem solving, and organizational excellence in a fast-paced home-care environment. Competitive compensation and benefits are offered.

Qualifications

• Experience with scheduling and managing or supervising staff.
• Ability to thrive in fast-paced environments and handle client/employee needs with urgency.
• Friendly, compassionate person who builds positive relationships with clients and partners.
• Effective verbal and written communication; strong problem-solving and organization skills.

Responsibilities

• Oversee quality care and overall client satisfaction.
• Supervise and provide guidance to caregivers delivering direct care.
• Manage employee scheduling, identify issues, and implement proactive solutions.
• Maintain relationships with referral partners, payor sources, and clients.
• Ensure proper documentation and record-keeping.
• Conduct periodic home visits and safety checks.

Skills

Scheduling

Management

Communication

Problem solving

Organizational skills

Education

Associate/Bachelor’s degree in business/nursing/social services

Job description

All Ways Caring HomeCare is seeking a Client Service Manager to oversee quality of care, customer service, and staff performance for clients receiving in-home care. You will supervise caregivers, manage scheduling, and foster positive relationships with referral partners and clients.

The role emphasizes effective communication, problem solving, and organizational excellence in a fast-paced home-care environment. Competitive compensation and benefits are offered.