Care Scheduling Specialist — Optimize Coverage & Quality

Senior Helpers - South Broward County Florida; Florida; On-site; USD 42,000 - 54,000; Full time

Job summary

Senior Helpers - South Broward County Florida is seeking a Scheduling Coordinator to manage caregiver scheduling in the local office. You will schedule caregivers based on care plans and client assessments while coordinating with the care team to maintain smooth operations.

The role requires one year in staffing/recruiting and strong customer-service experience, with excellent verbal communication and multi-tasking abilities to handle on-call duties and urgent scheduling needs.

Qualifications

• Minimum of one year in a staffing/recruiting position.
• Professional experience in the field of customer service.
• Knowledge of general healthcare staffing requirements.
• Team player with excellent verbal and communication skills and ability to multi-task.

Responsibilities

• Select, schedule, and coordinate caregivers based on assessment and care plan information.
• Maintain scheduling for the next business day/weekend; resolve conflicts and call-outs.
• Track assignments and timecards, ensure hours align with schedule.
• Handle on-call duties as directed by Office Manager or Caregiver Manager.

Skills

Customer service

Team player

Verbal communication

Multi-tasking

Problem solving

Telephone skills

Healthcare staffing knowledge

Job description

Senior Helpers - South Broward County Florida is seeking a Scheduling Coordinator to manage caregiver scheduling in the local office. You will schedule caregivers based on care plans and client assessments while coordinating with the care team to maintain smooth operations.

The role requires one year in staffing/recruiting and strong customer-service experience, with excellent verbal communication and multi-tasking abilities to handle on-call duties and urgent scheduling needs.