Care Scheduling Lead – Growth in Home Care Ops

Cornerstone Caregiving; Grand Rapids (MI); On-site; USD 42,000 - 62,000; Full time

Job summary

Cornerstone Caregiving, an in-home care provider based in Grand Rapids, Michigan, is seeking a role focused on scheduling management, compliance, and customer service. The office reports to the local Operating Director and supports growth and day-to-day operations.

The ideal candidate has at least one year of experience in home care/healthcare and at least one year of recruiting experience, with a readiness for a fast-paced environment and equal opportunity employment.

Qualifications

• Must have at least 1 year of experience in home care/healthcare.
• Must have at least 1 year of recruiting experience.

Responsibilities

• Schedule management: Assess client needs and caregiver availability to ensure shifts are staffed.
• Compliance: Ensure office adherence to state and federal regulations.
• Customer service: Assist with calls from prospective and current clients and caregivers.
• Administration: Provide general operational support to the Operating Director.
• On-Call: Rotate managing phone calls after hours to ensure shifts are staffed.

Skills

Scheduling

Compliance

Customer service

Administration

On-call

Recruiting

Job description

Cornerstone Caregiving, an in-home care provider based in Grand Rapids, Michigan, is seeking a role focused on scheduling management, compliance, and customer service. The office reports to the local Operating Director and supports growth and day-to-day operations.

The ideal candidate has at least one year of experience in home care/healthcare and at least one year of recruiting experience, with a readiness for a fast-paced environment and equal opportunity employment.