Growth Scheduling Manager – Home Care Operations

Cornerstone Caregiving; Michigan City (IN); On-site; USD 36,000 - 44,000; Full time

Job summary

Cornerstone Caregiving in Michigan City, IN is seeking a Scheduling Coordinator to manage client and caregiver calendars, ensuring shifts are staffed and compliant with regulations. You will report to the local Operating Director and support day-to-day office operations in a fast-paced homecare environment.

The role emphasizes accurate scheduling, responsive customer service to prospective and current clients and caregivers, and reliable after-hours coverage.

Qualifications

• Requires at least 1 year of experience in home care/healthcare.
• Requires at least 1 year of recruiting experience.
• Experience coordinating schedules between clients and caregivers is preferred.
• Strong organizational and customer service skills are essential.

Responsibilities

• Schedule management: Assess client needs and caregiver availability to staff shifts.
• Compliance: Ensure office compliance with state and federal regulations.
• Customer service: Assist with incoming calls from prospective and current clients and caregivers.
• Administration: Provide general operational support to the Operating Director.
• On-Call: Rotate managing phone calls after hours to ensure that all shifts are properly staffed.

Skills

Schedule management

Recruiting

Customer service

Job description

Cornerstone Caregiving in Michigan City, IN is seeking a Scheduling Coordinator to manage client and caregiver calendars, ensuring shifts are staffed and compliant with regulations. You will report to the local Operating Director and support day-to-day office operations in a fast-paced homecare environment.

The role emphasizes accurate scheduling, responsive customer service to prospective and current clients and caregivers, and reliable after-hours coverage.