Grand Rapids, MI – Scheduling Manager

Cornerstone Caregiving; Grand Rapids (MI); On-site; USD 42,000 - 62,000; Full time

Job summary

Cornerstone Caregiving, an in-home care provider based in Grand Rapids, Michigan, is seeking a role focused on scheduling management, compliance, and customer service. The office reports to the local Operating Director and supports growth and day-to-day operations.

The ideal candidate has at least one year of experience in home care/healthcare and at least one year of recruiting experience, with a readiness for a fast-paced environment and equal opportunity employment.

Qualifications

• Must have at least 1 year of experience in home care/healthcare.
• Must have at least 1 year of recruiting experience.

Responsibilities

• Schedule management: Assess client needs and caregiver availability to ensure shifts are staffed.
• Compliance: Ensure office adherence to state and federal regulations.
• Customer service: Assist with calls from prospective and current clients and caregivers.
• Administration: Provide general operational support to the Operating Director.
• On-Call: Rotate managing phone calls after hours to ensure shifts are staffed.

Skills

Scheduling

Compliance

Customer service

Administration

On-call

Recruiting

Job description

Cornerstone Caregivingis a non-medical, in-home care company primarily serving seniors. With over 450 offices in just 6 years, we aim to provide the highest quality of care for our clients across 43 different states (and counting). You will be managing schedules between clients and caregivers. You will report to our local Operating Director and assist in the growth and management of the office.

Office Location:Grand Rapids, Michigan

• Schedule Management: Assess client needs and caregiver availability to ensure that all shifts are properly staffed.
• Compliance: Ensuring office’s compliance to state and federal regulations.
• Customer Service: Assist with incoming calls from prospective and current clients and caregivers.
• Administration: Provide general operational support to the Operating Director.
• On-Call: Rotate managing phone calls after hours to ensure that all shifts are properly staffed.

We are looking for someone who

• Wants to join a growing office and company
• Enjoys a fast paced work environment
• Has at least one year of experience working in home care/healthcare
• Has at least one year of recruiting experience

**We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.**

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