Care Pro Scheduler & On-Call Coordinator

Home Instead; Minot (ND); On-site; USD 38,000 - 52,000; Full time

Job summary

Home Instead in Minot, ND is seeking a dependable Service Coordinator to join our office team. You will coordinate client schedules, assign Care Pros, and build strong relationships to ensure continuity of care.

The role includes onboarding, quality assurance, on-call responsibilities, and collaborating with the Recruitment & Engagement Coordinator. A positive attitude and the ability to multitask are essential. Travel locally for introductions and QA visits as needed.

Qualifications

• High school diploma or equivalent required.
• One year of related business experience preferred (or equivalent education/experience).
• Valid driver’s license and ability to travel locally for introductions and QA visits.

Responsibilities

• Coordinate client schedules and Care Pro assignments.
• Match clients and Care Pros to support continuity of care.
• Monitor hours within approved limits and manage schedule changes.

Skills

Multitasking

Organizational skills

Verbal communication

Written communication

Microsoft Word

Microsoft Excel

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Job description

Home Instead in Minot, ND is seeking a dependable Service Coordinator to join our office team. You will coordinate client schedules, assign Care Pros, and build strong relationships to ensure continuity of care.

The role includes onboarding, quality assurance, on-call responsibilities, and collaborating with the Recruitment & Engagement Coordinator. A positive attitude and the ability to multitask are essential. Travel locally for introductions and QA visits as needed.