Care Coordinator

Right at Home; Fargo (ND); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Dental and vision insurance options

401(k) plan

Career growth opportunities

Team-oriented work environment

Job summary

Right at Home Fargo seeks a compassionate Care Coordinator to ensure smooth schedules for clients and caregivers. You will support onboarding, maintain records, and act as the primary contact for families, clients, and staff in a fast-paced home-care office.

The role emphasizes communication, organization, and accuracy, with opportunities to grow within a mission-driven team and a supportive work environment.

Qualifications

• High school diploma or equivalent required.
• Previous experience as a Care Coordinator, scheduler, or administrative assistant preferred.
• Excellent communication and customer service skills.
• Strong organizational skills and multitasking in a busy office.
• Proficiency in Microsoft Office and comfort with scheduling or CRM software.

Responsibilities

• Coordinate and maintain caregiver schedules, ensuring alignment with client needs and preferences.
• Track and process new caregiver applicants and perform orientations and background checks.
• Serve as the main point of contact for clients, families, and caregivers—the Care Coordinator is often the first voice they hear.
• Prepare and organize documents, including physical and digital copies, for efficient office management.
• Document all communications, schedule changes, and care updates in the internal system.
• Support onboarding and training coordination of new caregivers, assisting where needed as a key administrative Care Coordinator.

Skills

Care coordination

Scheduling

Administrative support

Microsoft Office

CRM software

Education

High school diploma

Tools

Microsoft Office

CRM software

Job description

Job Title: Care Coordinator Company: Right at Home Location: Fargo, North Dakota Job Type: Full Time

Join Right at Home as a Care Coordinator and Make a Real Difference

Right at Home is a trusted leader in in-home care, dedicated to enhancing the lives of seniors and adults with disabilities. We are seeking a reliable and detail-oriented Care Coordinator to join our office team. As a Care Coordinator, you'll play a key role in ensuring our clients and caregivers are supported through excellent communication and scheduling coordination.

Key Responsibilities:

• Coordinate and maintain caregiver schedules, ensuring alignment with client needs and preferences
• Track and process new caregiver applicants and perform orientations and background checks
• Serve as the main point of contact for clients, families, and caregivers-the Care Coordinator is often the first voice they hear
• Prepare and organize documents, including physical and digital copies, for efficient office management
• Accurately document all communications, schedule changes, and care updates in our internal system
• Support the onboarding and training coordination of new caregivers, assisting where needed as a key administrative Care Coordinator

Who We're Looking For:

• High school diploma or equivalent required
• Previous experience as a Care Coordinator, scheduler, or administrative assistant preferred
• Excellent communication and customer service skills
• Strong organizational skills and the ability to multitask in a busy office environment
• Proficiency in Microsoft Office and comfort with scheduling or CRM software
• A compassionate, team-oriented attitude that reflects the Right at Home mission

Why Join Right at Home?

• Work in a supportive, mission-driven environment
• Be part of a team where your work as a Receptionist truly matters
• Enjoy a flexible schedule to support a healthy work-life balance
• Opportunities for growth and career development
• Competitive compensation and meaningful work every day

Benefits:

• Competitive pay
• Paid time off
• Dental, and vision insurance options
• 401(k) plan
• Opportunities for career growth and advancement
• Supportive and team-oriented work environment