Care Operations Support Specialist

Care Design New York; City of Plattsburgh (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid time off

Tuition reimbursement

PSLF eligible

Job summary

Care Design NY is seeking an Operations Support Specialist to streamline administrative tasks and support care managers in delivering person-centered services. The role focuses on documentation, data entry, and timely information flow to internal teams.

Key duties include handling records, coordinating mail and visitor management, and providing cross-functional support to ensure smooth operations while maintaining a welcoming office environment.

Qualifications

• High School Diploma and prior office experience.
• Strong verbal and written communication skills.
• Proficient in navigating Microsoft Office applications.
• Ability to manage multiple administrative tasks with accuracy.

Responsibilities

• Participate in a range of administrative and operational support functions.
• Process and upload records with accuracy and timelines.
• Respond to inquiries and triage calls to the appropriate departments.
• Maintain visitor log, mail, and office supplies; support interdepartmental workflows.
• Provide coverage to ensure continuity of operations and assist with projects.

Skills

Microsoft Office

Data entry

Customer service

Communication

Office operations

Travel readiness

Education

High School Diploma

Tools

MediSked

Job description

Care Design NY is seeking an Operations Support Specialist to streamline administrative tasks and support care managers in delivering person-centered services. The role focuses on documentation, data entry, and timely information flow to internal teams.

Key duties include handling records, coordinating mail and visitor management, and providing cross-functional support to ensure smooth operations while maintaining a welcoming office environment.