Care Operations Specialist

AdaptHealth LLC; Daytona Beach (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

PTO and holidays

Employee stock purchase plan

Parental leave

Disability insurance

HSA/FSA

Teledoc access

Job summary

AdaptHealth LLC in Daytona Beach, FL is seeking an Operations Specialist to support patient care and drive operational excellence. You will help streamline workflows, verify insurance, and manage data across EMR systems to ensure accuracy and compliance.

Reporting to regional leadership, you will train colleagues, analyze processes for improvements, and help meet quality metrics while handling multiple priorities in a fast-paced healthcare setting.

Qualifications

• One year of relatable work experience required.
• High School Diploma or Associate’s degree in related field.
• Experience in healthcare administration, insurance, billing, claims or call center is a plus.
• Excellent communication and attention to detail.
• Ability to multi-task in a fast-paced environment.
• Proficient with Microsoft Office and healthcare systems.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation including insurance verification and authorizations.
• Navigate EMR systems to enter, track, and validate patient data.
• Analyze workflows and implement improvements to increase efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines and HIPAA compliance.
• Assist with training materials and onboarding.
• Participate in projects to refine processes and enhance performance.
• Meet quality and performance metrics while managing multiple priorities.

Skills

Communication skills

Attention to detail

Multi-tasking

Microsoft Office

Healthcare systems

Independent work

Education

High School Diploma

Associate’s degree

Healthcare Administration

Business Administration

Tools

EMR systems

Job description

AdaptHealth LLC in Daytona Beach, FL is seeking an Operations Specialist to support patient care and drive operational excellence. You will help streamline workflows, verify insurance, and manage data across EMR systems to ensure accuracy and compliance.

Reporting to regional leadership, you will train colleagues, analyze processes for improvements, and help meet quality metrics while handling multiple priorities in a fast-paced healthcare setting.