Care Operations & Scheduling Manager (Bonus Eligible)

Home Helpers of AR; Pocatello (ID); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Bonus based on performance

Job summary

Home Helpers is seeking a Care Logistics Manager in Pocatello/Idaho Falls to serve as the primary contact for caregivers and clients. This on-site role supports growth across our service areas.

The ideal candidate will handle scheduling, data entry, and report generation while adhering to HIPAA and company policies. Excellent communication and multitasking abilities are essential for success.

Qualifications

• HS diploma or GED or 1–2 years related experience.
• Proficiency with Microsoft Suite or Google Suite and scheduling software.
• Working knowledge of basic medical terminology.

Responsibilities

• Understand and adhere to Home Helpers care policies and procedures.
• Schedule client appointments/visits per Service Plans and staff availability.
• Enter scheduling data and create weekly caregiver schedules including call-outs and vacations.
• Maintain call-in, retention, and staff/client statistic reports.
• Adhere to HIPAA regulations.
• Manage high volume of incoming calls and place outgoing calls for shifts.

Skills

Communication

Organization

Attention to detail

Multitasking

Reliability

Education

High school diploma or GED

Tools

Microsoft Suite

Google Suite

Scheduling software

Job description

Home Helpers is seeking a Care Logistics Manager in Pocatello/Idaho Falls to serve as the primary contact for caregivers and clients. This on-site role supports growth across our service areas.

The ideal candidate will handle scheduling, data entry, and report generation while adhering to HIPAA and company policies. Excellent communication and multitasking abilities are essential for success.