Care Coordination & Scheduling Lead

Home Helpers Home Care; Bourbonnais, Northern (IL, KY); Hybrid; USD 45,000 - 75,000; Full time

Benefits offered by this job

Paid time off

Training & development

Bonus based on performance

Bonus Opportunities Available!

Job summary

Home Helpers Home Care is seeking an outgoing Care Logistics Manager to support growth and serve our Pocatello and Idaho Falls service areas. You will be the primary contact for caregivers and clients, coordinating scheduling, staffing, and care plans with a modern approach and high-quality service.

The ideal candidate will balance urgency with reliability, multi-task efficiently in a fast-paced office, and maintain excellent written and verbal communication across in-person, phone, text, and

Qualifications

• High school diploma or GED, or 1–2 years related experience or training.
• Proficiency with Microsoft Suite and/or Google Suite and scheduling software.
• Working knowledge of basic medical terminology.

Responsibilities

• Understand and adhere to Home Helpers care policies and procedures.
• Schedule client appointments/visits according to Service Plans and staff availability.
• Enter scheduling data and create weekly schedules for all assigned caregivers.
• Maintain call-in, retention and staff and client statistic reports.
• Adhere to HIPAA regulations.
• Manage a high volume of incoming calls while arranging staff shifts promptly.

Skills

Scheduling

Microsoft Suite

Google Suite

HIPAA

Communication

Multi-tasking

Education

GED or higher

Tools

Scheduling software

Job description

Home Helpers Home Care is seeking an outgoing Care Logistics Manager to support growth and serve our Pocatello and Idaho Falls service areas. You will be the primary contact for caregivers and clients, coordinating scheduling, staffing, and care plans with a modern approach and high-quality service.

The ideal candidate will balance urgency with reliability, multi-task efficiently in a fast-paced office, and maintain excellent written and verbal communication across in-person, phone, text, and