Care Logistics Lead: Scheduling & Client Care

home-helpers-careers; Pocatello (ID); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Bonus based on performance

Job summary

Home Helpers in Idaho is seeking an outgoing Care Logistics Manager to coordinate scheduling for caregivers and clients across Pocatello and Idaho Falls. You will be the primary contact, ensuring service plans are followed and HIPAA guidelines are maintained.

Proficiency with Microsoft or Google Suite, strong communication, organization, and the ability to multi-task in a fast-paced office are essential. A high school diploma or GED and 1–2 years related experience are preferred.

Qualifications

• High school diploma or GED or 1–2 years related experience.
• Proficiency with Microsoft Office and Google Suite and scheduling software.
• Working knowledge of basic medical terminology.

Responsibilities

• Understand and adhere to Home Helpers care policies and procedures.
• Schedule client visits according to Service Plans and staff availability.
• Enter scheduling data and release weekly caregiver schedules.
• Maintain call-in, retention and staff/client statistic reports.
• Adhere to HIPAA regulations.
• Manage a high volume of incoming calls while placing outgoing calls for shifts.

Skills

Sense of urgency

Dependable

Attention to detail

Organization

Multitasking

Communication skills

Education

High school diploma or GED

1–2 years related experience

Tools

Microsoft Office

Google Suite

Scheduling software

Job description

Home Helpers in Idaho is seeking an outgoing Care Logistics Manager to coordinate scheduling for caregivers and clients across Pocatello and Idaho Falls. You will be the primary contact, ensuring service plans are followed and HIPAA guidelines are maintained.

Proficiency with Microsoft or Google Suite, strong communication, organization, and the ability to multi-task in a fast-paced office are essential. A high school diploma or GED and 1–2 years related experience are preferred.