Care Operations Lead - Recruitment & Scheduling

Griswold; Chantilly (VA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) plan

Mileage reimbursement

Competitive compensation

Job summary

Griswold Home Care in Chantilly, VA seeks a full-time Care Operations Manager to lead caregiver recruitment, scheduling, and day-to-day operations. You will coordinate interviews, background checks, onboarding, and maintain accurate records while supporting caregiver engagement and retention.

Reporting to the Owner, this office-based role offers autonomy, opportunities to contribute ideas, and eventual growth into expanded responsibilities within Griswold's growing Northern Virginia operation.

Qualifications

• Experience in home care, health care, senior services, or related field preferred.
• Experience recruiting, interviewing, scheduling, or staff coordination required.
• Strong interpersonal and communication skills with diverse workforce.
• Excellent organizational skills and attention to detail.
• Ability to manage competing priorities and work independently.

Responsibilities

• Develop and maintain a proactive pipeline of caregiver candidates via recruitment channels.
• Conduct telephone screenings and in-person interviews to showcase Griswold as employer.
• Coordinate background/reference checks and onboarding paperwork.
• Maintain caregiver records and ensure compliance with employment laws.
• Build relationships with caregivers and promote engagement and retention.
• Coordinate caregiver schedules to meet client needs and handle changes.

Skills

Care operations management

Recruiting

Scheduling

Relationship building

Communication

Organizational skills

Independent work

Problem solving

ATS experience

Scheduling software

MS Word/Excel/Outlook

Tools

MS Word

Excel

Outlook

Applicant tracking system

Scheduling software

Job description

Griswold Home Care in Chantilly, VA seeks a full-time Care Operations Manager to lead caregiver recruitment, scheduling, and day-to-day operations. You will coordinate interviews, background checks, onboarding, and maintain accurate records while supporting caregiver engagement and retention.

Reporting to the Owner, this office-based role offers autonomy, opportunities to contribute ideas, and eventual growth into expanded responsibilities within Griswold's growing Northern Virginia operation.