Senior Home Care Coordinator/Recruiter/Scheduler

Griswold Home Care for North Dallas, Garland & Rockwall; Durham (NC); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Weekly paydays

Competitive compensation

Paid Time Off (PTO)

Flexible Schedule

Over time pay

Health & dental insurance

Ongoing training and development

Job summary

Griswold Home Care for North Dallas, Garland & Rockwall seeks a Senior Home Care Coordinator/Recruiter/Scheduler to recruit, screen, and schedule caregivers while coordinating client care. You will onboard new hires, manage caregiver pipelines, and ensure regulatory compliance.

The role emphasizes strong organization, communication, and problem-solving to maintain high-quality home care services for families.

Qualifications

• 1–2 years in home care, healthcare staffing, scheduling, or similar role.
• Experience with caregiver recruitment, onboarding, and scheduling processes.
• Knowledge of home care regulations and best practices is a plus.

Responsibilities

• Source, screen, and interview caregivers (CNAs, HHAs, companions).
• Conduct background checks and verify credentials; ensure compliance.
• Facilitate onboarding, training, and orientation for new hires.
• Develop and maintain caregiver pipelines to meet staffing needs.
• Assign caregivers to clients based on skills and availability.
• Maintain scheduling system and handle last-minute changes promptly.
• Communicate schedule updates to caregivers and clients.
• Maintain records and assist with payroll and billing as needed.

Skills

Organizational skills

Communication skills

Multitasking

Regulatory knowledge

Education

High school diploma or equivalent

Associate or bachelor's degree preferred

Tools

ClearCare

WellSky

Job description

Job Summary:

The Senior Home Care Coordinator/Recruiter/Scheduler plays a crucial role in ensuring smooth operations by managing caregiver recruitment, scheduling, and coordination of client care services. This position requires strong organizational skills, attention to detail, and a passion for supporting seniors and caregivers alike.

Benefits:

• Weekly paydays
• Competitive compensation
• Paid Time Off (PTO)
• Flexible Schedule
• Over time pay
• Health & dental insurance
• Opportunities for ongoing training and development

Care Coordinator Can earn Pay:

• Up to $21 - $23 per hour (based upon experience)

Job Title:

Senior Home Care Coordinator/Recruiter/Scheduler

Job Type:

Full-Time / Part-Time

Key Responsibilities:

Recruitment & Hiring:

• Source, screen, and interview qualified caregivers (CNAs, HHAs, and companions).
• Conduct background checks, verify credentials, and ensure compliance with company and state requirements.
• Facilitate onboarding, training, and orientation for new hires.
• Develop and maintain a pipeline of caregivers to meet staffing needs.

Scheduling & Coordination:

• Assign caregivers to clients based on skills, availability, and client preferences.
• Maintain and update the scheduling system to ensure adequate coverage.
• Handle last-minute schedule changes, call-offs, and replacements promptly.
• Communicate schedule updates to caregivers and clients efficiently.

Client & Caregiver Support:

• Serve as a primary point of contact for caregivers regarding work schedules and client needs.
• Maintain strong relationships with clients and families, addressing concerns and adjusting care plans as needed.
• Monitor caregiver performance and provide feedback to improve service quality.
• Assist in resolving conflicts between clients and caregivers professionally.

Administrative & Compliance:

• Maintain accurate employee and client records.
• Ensure all caregivers meet training and compliance requirements.
• Assist with payroll and billing by verifying caregiver hours and attendance.
• Support the office team with other administrative duties as needed.

Qualifications & Requirements:

• Experience: At least 1-2 years in home care, healthcare staffing, scheduling, or a similar role.
• Education: High school diploma or equivalent required; associate or bachelor's degree preferred.
• Skills:
  • Strong organizational and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in scheduling software (e.g., ClearCare, WellSky, or similar).
  • Ability to multitask in a fast-paced environment.
  • Knowledge of home care regulations and best practices is a plus.

AboutGriswold Home Care:

• Established in 1982, Griswold is the oldest non-medical home care franchise in the U.S.
• Operates in over 170 locations across 30 states, serving over 100,000 families
• Values: Compassion, care, and quality service to help clients remain in the homes they love
• Jean Griswold Scholarship Foundation to support education in care-related fields
• Offers above-average pay, employee appreciation programs, and opportunities for growth