Care Operations Coordinator - Part-Time

100 Baystate Medical Center; United States; On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Excellent compensation

Insurance (medical, dental, vision)

PTO – up to 25 days

Education support and reimbursement

Retirement plan with company match

Job summary

Baystate Health in Springfield, MA is seeking a Part Time Operations Associate to support daily unit operations and patient information processing. This role reports to the Nurse Manager and coordinates with clinical staff to ensure smooth throughput and efficient administrative workflows.

The ideal candidate has high school diploma and administrative experience, with comfort multitasking across software such as OA Gold, CIS and Kronos.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of administrative or customer service experience preferred.
• Healthcare setting experience is a plus.
• Ability to multitask and use multiple software systems.

Responsibilities

• Process patient information and unit documentation to support daily operations.
• Serve as receptionist for unit and coordinate with nursing and clerical staff.
• Maintain patient records and ensure timely communication among departments.

Skills

Administrative experience

Customer service experience

Multitasking

Computer literate

Healthcare setting experience

Education

High school diploma or equivalent

Tools

OA Gold

CIS

PeopleSoft

Kronos

SMS

Job description

Baystate Health in Springfield, MA is seeking a Part Time Operations Associate to support daily unit operations and patient information processing. This role reports to the Nurse Manager and coordinates with clinical staff to ensure smooth throughput and efficient administrative workflows.

The ideal candidate has high school diploma and administrative experience, with comfort multitasking across software such as OA Gold, CIS and Kronos.