Healthcare Operations Associate

Baystate Health; Palmer (MA); On-site; USD 25,000 - 33,000; Part time

Job summary

Baystate Health in Palmer, MA is seeking an Operations Associate for a part-time role. The position provides indirect care in the department and supports daily administrative tasks.

The role emphasizes accurate transcription of orders, coordination with staff, and effective handling of communications. A High School Diploma is required and basic computer skills are expected. BLS certification is preferred.

Qualifications

• Reading and communicating effectively in English.
• Basic computer knowledge.
• Work processing and administrative skills.

Responsibilities

• Transcribes physician orders from records into the system.
• Maintains patient records and lab/x-ray results as needed.
• Answers calls and directs messages in a timely, professional manner.
• Communicates with supervisor and peers to improve unit operations.
• Protects patient confidentiality per HIPAA and regulatory requirements.

Skills

English communication

Additional languages

Basic computer knowledge

Work processing

Education

High School Diploma (Required)

Job description

Baystate Health in Palmer, MA is seeking an Operations Associate for a part-time role. The position provides indirect care in the department and supports daily administrative tasks.

The role emphasizes accurate transcription of orders, coordination with staff, and effective handling of communications. A High School Diploma is required and basic computer skills are expected. BLS certification is preferred.