Care Office Coordinator - Scheduling & Client Support

AccentCare; Fort Worth (TX); On-site; USD 21,000 - 23,000; Full time

Job summary

AccentCare is seeking a Client Service Coordinator for our Fort Worth office. This role focuses on daily EVV and payroll support, scheduling coordination, and liaising with Care Partner teams to satisfy client needs.

The ideal candidate has a High School diploma or GED, with an Associate degree preferred, and experience in staffing or home health care. This is a full-time position with a Monday–Friday schedule and an hourly wage of $15–$17.

Qualifications

• High School or GED required.
• Associate degree preferred.
• Staffing experience preferred.
• Previous home health care or home care experience highly desirable.

Responsibilities

• Functions as primary support for daily EVV and payroll functions.
• Processes and communicates authorization and schedule changes to ensure coordinator of service and client satisfaction.
• Coordinates utilization of Care Partner teams to ensure fill rate expectations are met.
• Researches and resolves payroll and billing questions under direction from the Client Service Manager.
• Functions as liaison for Field Supervisors in communication with payer Case Management teams.
• Supports recruiting and onboarding needs of team.
• Responsible for scheduling and monitoring / reporting all required client visits by Field Supervisor.
• Assists Client Service Manager in the presentation of staff training related to program requirements for newly hired and current office employees.

Skills

Customer service

EVV payroll support

Scheduling coordination

Team coordination

Education

High School or GED

Associate degree preferred

Job description

AccentCare is seeking a Client Service Coordinator for our Fort Worth office. This role focuses on daily EVV and payroll support, scheduling coordination, and liaising with Care Partner teams to satisfy client needs.

The ideal candidate has a High School diploma or GED, with an Associate degree preferred, and experience in staffing or home health care. This is a full-time position with a Monday–Friday schedule and an hourly wage of $15–$17.