Community Care Coordinator I — Care Scheduling & Compliance

Caremate Wellness Solutions, LLC; Arlington (TX); On-site; USD 21,000 - 23,000; Full time

Job summary

Caremate Wellness Solutions is seeking an organized, dependable Community Care Coordinator I to support our clients and caregivers. In this role, you will coordinate daily care services, monitor EVV, maintain accurate documentation, assist caregivers, and help ensure compliance with Texas Health and Human Services Commission requirements and company policies.

The Community Care Coordinator I will monitor service delivery, optimize caregiver schedules, and ensure timely submission of EVV data and

Qualifications

• High school diploma or GED required.
• 1 year of office administration, direct care, or quality-improvement experience preferred.
• Strong organizational and communication skills.
• Basic computer skills and proficiency with office equipment.
• EVV or HHAeXchange+ experience preferred.
• Knowledge of Medicaid-funded home and community-based services is a plus.

Responsibilities

• Monitor daily service delivery and help resolve scheduling or care-related concerns.
• Identify scheduling conflicts and communicate them promptly to supervisors.
• Optimize caregiver schedules and authorized service hours.
• Maintain accurate EVV records in HHAeXchange+ before claim submission.
• Train and assist caregivers with the EVV mobile application.
• Review GPS data to verify service locations and help prevent fraud, waste, and abuse.
• Complete and review visit notes, timesheets, chart audits, and other required documentation.
• Enter and monitor service authorizations and provider-type changes.
• Track authorization expiration dates and follow up with clients.
• Create and maintain accurate client and caregiver records.
• Assist with recruitment, onboarding, compliance reviews, and quality-improvement activities.
• Maintain the confidentiality of all client, caregiver, and financial information.

Skills

Organizational skills

Communication skills

Problem-solving

Multitasking

Basic computer skills

EVV experience

Education

High school diploma or GED

Tools

HHAeXchange+

Job description

Caremate Wellness Solutions is seeking an organized, dependable Community Care Coordinator I to support our clients and caregivers. In this role, you will coordinate daily care services, monitor EVV, maintain accurate documentation, assist caregivers, and help ensure compliance with Texas Health and Human Services Commission requirements and company policies.

The Community Care Coordinator I will monitor service delivery, optimize caregiver schedules, and ensure timely submission of EVV data and