Care Coordination Specialist - EVV & Scheduling

carematewellnesssolutionsllc; Arlington (TX); On-site; USD 18,000 - 26,000; Part time

Job summary

Caremate Wellness Solutions in Texas is seeking a Community Care Coordinator I to support clients and caregivers in coordinating daily care services and monitoring EVV compliance.

You will train caregivers on EVV, maintain accurate records, and help ensure adherence to HHSC requirements and company policies. This is an office-based, hourly role with flexible hours and occasional local travel.

Qualifications

• High school diploma or GED required; college coursework preferred.
• One year of office administration, direct care, or quality-improvement experience preferred.
• Strong organizational, communication, and problem-solving skills.
• Basic computer and office-equipment proficiency.
• Ability to manage multiple priorities in a fast-paced environment.
• EVV or HHAeXchange+ experience preferred.
• Knowledge of Medicaid-funded home and community-based services is a plus.

Responsibilities

• Monitor daily service delivery and help resolve scheduling or care-related concerns.
• Identify scheduling conflicts and communicate them promptly to supervisors.
• Optimize caregiver schedules and authorized service hours.
• Maintain accurate EVV records in HHAeXchange+ before claim submission.
• Train and assist caregivers with the EVV mobile application.
• Review GPS data to verify service locations and help prevent fraud, waste, and abuse.
• Complete and review visit notes, timesheets, chart audits, and other required documentation.
• Enter and monitor service authorizations and provider-type changes.
• Track authorization expiration dates and follow up with clients.
• Create and maintain accurate client and caregiver records.
• Assist with recruitment, onboarding, compliance reviews, and quality-improvement activities.
• Maintain the confidentiality of all client, caregiver, and financial information.

Skills

Organizational skills

Communication skills

Problem-solving

EVV experience

HHAeXchange+ experience

Medicaid knowledge

Education

High school diploma or GED

College coursework preferred

Tools

Basic computer skills

Job description

Caremate Wellness Solutions in Texas is seeking a Community Care Coordinator I to support clients and caregivers in coordinating daily care services and monitoring EVV compliance.

You will train caregivers on EVV, maintain accurate records, and help ensure adherence to HHSC requirements and company policies. This is an office-based, hourly role with flexible hours and occasional local travel.