Care Navigator: Streamline Patient Journeys & Care Plans

Innovista Health; Richardson (TX); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Health coverage

Dental and vision coverage

Disability coverage

401(k) with company match

Paid time off

Job summary

Innovista Medical Center in Dallas, TX is seeking a Care Coordinator to manage patient flow, schedule appointments, answer calls, and coordinate with insurers. You will serve as the point of contact between patients, facilities, and payers, ensuring smooth operations and adherence to policies.

Ideal candidates have 3–5 years in clinical or community settings, fluency in Spanish and English, and experience with Excel and EHR systems.

Qualifications

• 3–5 years’ experience in clinical or community resource settings.
• Fluency in Spanish and English.
• Strong knowledge of Excel and EHR systems.
• Knowledge of health IT and reporting is desirable.

Responsibilities

• Schedule and reschedule patient appointments and ensure smooth patient flow.
• Answer phone calls promptly and coordinate care with providers and insurers.
• Maintain patient care data and monitor adherence to care plans.
• Support practice manager with ad hoc administrative tasks.

Skills

Bilingual Spanish/English

Customer service

Excel

EHR proficiency

Education

High School Diploma

Bachelor's degree preferred

Tools

Excel

EHR

Health IT systems

Job description

Innovista Medical Center in Dallas, TX is seeking a Care Coordinator to manage patient flow, schedule appointments, answer calls, and coordinate with insurers. You will serve as the point of contact between patients, facilities, and payers, ensuring smooth operations and adherence to policies.

Ideal candidates have 3–5 years in clinical or community settings, fluency in Spanish and English, and experience with Excel and EHR systems.