Care Navigator: Referral Coordinator

Paycom - ATS; Harrison (AR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

401(k) plan with company match

Paid leave / PTO

Job summary

North Arkansas Regional Medical Center (NARMC) seeks a Referral Coordinator to manage timely referrals for specialty care. You will schedule, document, and communicate with patients, primary care providers, specialists, and insurers to ensure smooth transitions.

The role emphasizes accurate data capture, patient education, and collaboration with care teams. Join a mission‑driven health system that values compassion and service.

Qualifications

• Must have a high school diploma or equivalent.
• Strong computer and typing skills.
• Excellent verbal and written communication.
• Ability to multitask with high accuracy and attention to detail.
• Proficiency in organizing and planning.

Responsibilities

• Track and document referral progress to ensure completion and patient safety.
• Register patients accurately, capturing current demographic and insurance information.
• Gather and organize relevant clinical documentation to support referral needs.
• Communicate with specialists to transmit medical records.
• Confirm insurance authorizations and prior approvals as needed.
• Collaborate with financial services to maximize billing and reimbursement.
• Educate patients on referral details and what to expect from the process.

Skills

Computer skills

Typing skills

Verbal & written communication

Multitasking

Organizational skills

Education

High school diploma or equivalent

Medical Terminology coursework (preferred)

Job description

North Arkansas Regional Medical Center (NARMC) seeks a Referral Coordinator to manage timely referrals for specialty care. You will schedule, document, and communicate with patients, primary care providers, specialists, and insurers to ensure smooth transitions.

The role emphasizes accurate data capture, patient education, and collaboration with care teams. Join a mission‑driven health system that values compassion and service.