Care Coordination & Referral Specialist

Paycom - ATS; Harrison (AR); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health plan options (PPO/HDHP)

Dental & Vision coverage

FSA / HSA

Life insurance

Disability coverage

401(k) with company match

Paid Leave & illness banks

EAP services

Tuition reimbursement

Referral bonuses

Pet insurance

Discount programs

Job summary

North Arkansas Regional Medical Center (NARMC) is seeking a Referral Coordinator in Harrison, AR to ensure timely and accurate referral processes for patients requiring specialty care. The role includes scheduling, documentation, and coordinating between patients, primary care providers, specialists, and insurance companies.

You will be essential in helping patients navigate the healthcare system while supporting safe, coordinated care within a collaborative, mission-driven team.

Qualifications

• High school diploma or equivalent.
• Strong computer and typing skills.
• Effective verbal and written communication skills.
• Ability to multitask with a high level of accuracy and attention to detail.
• Proficiency in organizing and planning.
• Ability to read, write, speak, and understand English.

Responsibilities

• Track and document referral progress to ensure completion and patient safety
• Register patients accurately, capturing current demographic and insurance information
• Gather and organize relevant clinical documentation to support referral needs
• Communicate with specialists to transmit appropriate medical records
• Confirm insurance authorizations and prior approvals as needed
• Collaborate with financial services to maximize billing and reimbursement
• Educate patients on referral details and what to expect from the process

Skills

Typing skills

Computer skills

Verbal and written communication

Education

High school diploma or equivalent

Job description

North Arkansas Regional Medical Center (NARMC) is seeking a Referral Coordinator in Harrison, AR to ensure timely and accurate referral processes for patients requiring specialty care. The role includes scheduling, documentation, and coordinating between patients, primary care providers, specialists, and insurance companies.

You will be essential in helping patients navigate the healthcare system while supporting safe, coordinated care within a collaborative, mission-driven team.