Care Manager & Scheduling Lead - Primary Care Team

Your Health Organization; Gainesville (GA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Bonus opportunities

401K match

HDHP health plan

Employer matched HSA

Generous PTO

Job summary

Your Health Organization is seeking a Clinical Scheduler to support our Care Manager role and coordinate all in-person scheduling for the Blue Ridge area patients. The scheduler acts as the central operational coordinator for a single interdisciplinary care team, ensuring the right mix of visits under our proactive, value-based care model.

The position is in-office daily, full-time, 8:00 AM–5:00 PM, Monday–Friday, with responsibilities spanning registration, appointment scheduling,

Qualifications

• High school diploma or equivalent required, while an Associate’s or Bachelor’s Degree in Healthcare is preferred.
• Preferred CMA, LPN or RN.
• Previous experience in a medical or healthcare setting, preferably a scheduling or administrative role.
• Familiar with medical terminology, procedures, and insurance verification purposes.
• Strong organizational and time management skills, with the ability to multitask and prioritize responsibilities effectively.
• Excellent communication and interpersonal skills with the ability to build strong relationships at all levels of the organization.
• Strong problem-solving abilities
• Ability to work effectively under pressure.

Responsibilities

• Register, verify and timely schedule patients according to the Company’s care model.
• Ensure new patients are tracked and followed until scheduled.
• Schedule appointments for patients according to care model including follow-ups with healthcare providers based on availability, medical urgency, and patient preferences.
• Ensure all disciplines with schedules are fully optimized.
• Ensure patients are followed and scheduled appropriately when discharged from an in-patient facility.
• Ensure TCM appointments are scheduled promptly and within the required window.
• Ensure strong documentation is implemented.
• Interact with patients via email, patient portal, telephone, AthenaText, in-person, etc. to gather information, schedule and confirm appointments, and provide pre-appointment instructions.

Skills

Multitasking

Organization

Communication

Problem solving

Under pressure

Medical terminology

Education

Associate's or Bachelor's in Healthcare

Job description

Your Health Organization is seeking a Clinical Scheduler to support our Care Manager role and coordinate all in-person scheduling for the Blue Ridge area patients. The scheduler acts as the central operational coordinator for a single interdisciplinary care team, ensuring the right mix of visits under our proactive, value-based care model.

The position is in-office daily, full-time, 8:00 AM–5:00 PM, Monday–Friday, with responsibilities spanning registration, appointment scheduling,