Care Manager (Neuromodulation Division)

University of California - Los Angeles Health; Los Angeles (CA); On-site; USD 52,000 - 84,000; Full time

Job summary

University of California - Los Angeles Health is hiring a full-time Care Manager to support the Neuromodulation Division within Psychiatry 100% on-site in Los Angeles, CA. The role covers intake, assessments, care coordination, and collaboration with a multidisciplinary team.

Responsibilities include coordinating insurance, documenting in EMR/research databases, and monitoring patient progress across evaluation and treatment phases. Requires healthcare experience and strong communication skills.

Qualifications

• Minimum 2 years of experience in healthcare, behavioral health, clinical research, patient access, care coordination, or related clinical environment.
• Experience working directly with patients in a clinical or research setting.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Excellent interpersonal, written, and verbal communication skills.
• Experience working with electronic health records, databases, and clinical documentation systems.
• Proficiency with Microsoft Office and other computer applications.

Responsibilities

• Coordinate patient intake, screening, recruitment, and evaluation activities.
• Conduct structured clinical interviews and psychological, neuropsychological, and functional assessments.
• Explain treatment protocols, research procedures, and informed consent documentation to patients and families.
• Manage an assigned caseload throughout evaluation, treatment, and follow-up.
• Collaborate with physicians, psychologists, researchers, and clinical staff to support patient care and study activities.
• Coordinate insurance verification, benefit review, prior authorizations, and treatment extensions as needed.
• Maintain accurate clinical and research documentation within electronic medical records and study databases.
• Monitor patient progress and identify barriers to care while facilitating appropriate follow-up and support services.
• Prepare reports, maintain records, and assist with operational and research-related projects.

Skills

Healthcare experience

Clinical communication

Organizational skills

Interpersonal skills

Education

Bachelor's degree in Psychology, Health Sciences, Public Health or related fields

Tools

Electronic Health Records

Microsoft Office

Job description

Description

Our Department of Psychiatry is seeking to hire a full-time Care Manager to join our Neuromodulation Division. The Division provides clinical care, research, and education focused on Transcranial Magnetic Stimulation (TMS) and other innovative neuromodulation therapies. Our multidisciplinary team combines evidence-based patient care with groundbreaking research to improve outcomes for individuals living with mood disorders, chronic pain, and related conditions. Key responsibilities include:

• Coordinate patient intake, screening, recruitment, and evaluation activities


• Conduct structured clinical interviews and psychological, neuropsychological, and functional assessments


• Explain treatment protocols, research procedures, and informed consent documentation to patients and families


• Manage an assigned caseload throughout evaluation, treatment, and follow-up


• Collaborate with physicians, psychologists, researchers, and clinical staff to support patient care and study activities


• Coordinate insurance verification, benefit review, prior authorizations, and treatment extensions as needed


• Maintain accurate clinical and research documentation within electronic medical records and study databases


• Monitor patient progress and identify barriers to care while facilitating appropriate follow-up and support services


• Prepare reports, maintain records, and assist with operational and research-related projects

Please note: this position is 100% on-site

Salary range: $38.19/hr - $61.45/hr

Qualifications

Required

• Minimum 2 years of experience in healthcare, behavioral health, clinical research, patient access, care coordination, or related clinical environment


• Experience working directly with patients in a clinical or research setting


• Strong organizational skills with the ability to manage multiple priorities and deadlines


• Excellent interpersonal, written, and verbal communication skills


• Experience working with electronic health records, databases, and clinical documentation systems


• Proficiency with Microsoft Office and other computer applications

Preferred

• Bachelor's degree in Psychology, Health Sciences, Public Health or related fields


• Experience with insurance authorization, healthcare benefits verification, and billing processes


• Experience in behavioral health, psychiatry, neurology, or related specialties