TMS Clinical & Research Service Manager

University of California - Los Angeles Health; Los Angeles (CA); On-site; USD 89,000 - 190,000; Full time

Job summary

UCLA Health's Neuromodulation Division is seeking a TMS Clinical & Research Services Manager to lead daily operations for TMS and related research programs. This role oversees staff, develops policies, and drives financial performance, reporting to senior leadership on capacity and growth initiatives.

100% on-site position requiring strong healthcare operations and revenue cycle expertise. The successful candidate will optimize service delivery, ensure regulatory compliance, and improve quality

Qualifications

• Bachelor's degree in Healthcare Administration, Business Administration, or related field (or equivalent).
• 5+ years healthcare operations leadership experience.
• 5+ years managing staff and ambulatory/specialty operations.
• 5+ years with revenue cycle management, practice management systems, and Epic/CareConnect.
• Strong financial, analytical, and operational management skills.
• Experience developing workflows, policies, and operational improvement initiatives.

Responsibilities

• Lead daily operations for TMS and clinical research service areas.
• Supervise operational and research support teams and provide leadership across multiple functions.
• Develop, implement, and standardize operational policies and procedures.
• Manage complex revenue cycle activities, billing operations, and financial performance metrics.
• Partner with leadership on capacity planning, resource allocation, and program growth initiatives.
• Oversee regulatory compliance, quality assurance, and operational performance improvement efforts.
• Analyze operational data and develop solutions that improve efficiency, quality, and service delivery.

Education

Bachelor's degree in Healthcare Administration, Business Administration, or related field

Minimum 5 years of progressive healthcare operations leadership experience

Minimum 5 years of experience managing staff and complex ambulatory or specialty practice operations

Minimum 5 years of experience with revenue cycle management, practice management systems, and Epic/CareConnect

Strong financial, analytical, and operational management skills

Experience developing workflows, policies, and operational improvement initiatives

Tools

Epic/CareConnect

Job description

Description

UCLA Health's Neuromodulation Division is seeking to hire a TMS Clinical & Research Services Manager to provide operational leadership for Transcranial Magnetic Stimulation (TMS) services and clinical research programs. You will be responsible for overseeing complex clinical operations, research support functions, financial performance, regulatory compliance, and staff leadership across specialized treatment and research services.

Key responsibilities include:

• Lead daily operations for TMS and clinical research service areas
• Supervise operational and research support teams and provide leadership across multiple functions
• Develop, implement, and standardize operational policies and procedures
• Manage complex revenue cycle activities, billing operations, and financial performance metrics
• Partner with leadership on capacity planning, resource allocation, and program growth initiatives
• Oversee regulatory compliance, quality assurance, and operational performance improvement efforts
• Analyze operational data and develop solutions that improve efficiency, quality, and service delivery

Please note: this position is 100% on-site

Note: skills may be subject to test

Salary range; $88,900/yr - $190,300/yr

Qualifications

Required:

• Bachelor's degree in Healthcare Administration, Business Administration, or related filed, or equivalent experience
• Minimum 5 years of progressive healthcare operations leadership experience
• Minimum 5 years of experience managing staff and complex ambulatory or specialty practice operations
• Minimum 5 years of experience with revenue cycle management, practice management systems, and Epic/CareConnect
• Strong financial, analytical, and operational management skills
• Experience developing workflows, policies, and operational improvement initiatives

Preferred:

• Master's degree in Healthcare Administration, Business Administration, or related filed