Care Manager

Agency on Aging of South Central CT; Washington; Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with employer match

PTO

Holidays

EAP

Professional development

Flexible hybrid schedule

Job summary

Agency on Aging of South Central Connecticut is seeking a Care Manager to support older adults living independently by creating individualized care plans and coordinating services across healthcare and community partners. The role emphasizes person-centered support and collaboration with families and providers.

You'll advocate for clients, manage discharge planning, and document thoroughly to meet regulatory standards, with a flexible hybrid schedule and weekday hours.

Qualifications

• Bachelor’s degree in Human Services, Social Work, or related field.
• At least 2 years of experience in case management or similar role.
• Strong understanding of Medicaid regulations and care coordination.
• Excellent communication, organizational, and interpersonal skills.
• Compassionate, patient, client-centered approach.

Responsibilities

• Develop and manage personalized care plans based on client assessments.
• Coordinate hospital discharge planning, mental health support, and long-term care options.
• Collaborate with family members, healthcare providers, and interdisciplinary teams.
• Advocate for clients and connect them to community resources.
• Maintain documentation in compliance with agency and regulatory standards.

Skills

Empathy

Communication

Care coordination

Time management

Client-centered

Education

Bachelor's degree

Master's degree

Case Management Certification

Job description

Job Description

Care Manager – North Haven, CT

Agency on Aging of South Central Connecticut (AOASCC)
www.aoascc.org

Make a meaningful impact every day.

Join AOASCC’s dedicated team and help older adults live with dignity, independence, and the support they deserve.

Position Summary

As a Care Manager at AOASCC, you’ll play a vital role in supporting older adults as they navigate life’s transitions. You’ll help clients live safely and independently by developing individualized care plans, coordinating key services, and working hand-in-hand with families, healthcare professionals, and community partners. This is your opportunity to deliver high-quality, person-centered support that truly makes a difference.

Key Responsibilities

• Develop and manage personalized care plans based on client assessments and needs

• Coordinate services including hospital discharge planning, mental health support, and long-term care options

• Collaborate with family members, healthcare providers, and interdisciplinary teams to ensure comprehensive, seamless care

• Advocate for clients and connect them to appropriate community-based resources and supports

• Maintain thorough, timely documentation in compliance with agency and regulatory standards

Minimum Qualifications

• Bachelor’s degree in Human Services, Social Work, or a related field

• At least 2 years of experience in case management or a similar social services role

• Strong understanding of Medicaid regulations and care coordination practices

• Excellent communication, organizational, and interpersonal skills

• Compassionate, patient, and committed to a client-centered approach

Preferred Qualifications

• Master’s degree in Social Work or a related discipline

• Experience working with older adults in home care or community-based settings

• Certification in Case Management (CCM, ACM, or equivalent)

Key Skills

• Empathy and high emotional intelligence

• Strong relationship-building and active listening abilities

• Solid knowledge of elder care systems and Medicaid

• Detail-oriented with excellent time management

• Proven success in coordinating long-term care services

Why Join AOASCC?

At AOASCC, we foster a supportive and inclusive environment where your passion for helping others is met with the tools and teamwork to thrive.

We offer a competitive benefits package, including:

• Medical, dental, and vision insurance

• Company-paid life insurance & short-/long-term disability

• 403(b) retirement plan with employer match (after 6 months)

• Generous PTO and 12 paid holidays (+1 floating holiday after 1 year)

• Employee Assistance Program (EAP)

• Ongoing professional development and training

• Enjoy a flexible hybrid workweek, combining in-office and field-based responsibilities, Monday through Friday with no weekend or evening hours required.

About Us

The Agency on Aging of South Central Connecticut is a mission-driven nonprofit committed to helping older adults and individuals with disabilities live independently in their homes and communities.

This isn’t just a job — it’s a chance to be part of something meaningful. Join us in building a future where aging with dignity isn’t just possible, it’s the standard.