Care Management Administrative Specialist

Molina Healthcare, Inc.; Jacksonville (FL); On-site; USD 21,000 - 40,000; Full time

Job summary

Molina Healthcare, Inc. in Jacksonville, FL is seeking a non-clinical administrative support specialist for the care management function. You will help with case assignment, scheduling, data entry, and coordinating member services to support integrated care delivery.

The role emphasizes attention to detail, strong communication, and proficiency with Microsoft Office to support care managers and ensure timely, quality member care that aligns with Molina policies.

Qualifications

• At least 1 year of administrative support experience in health care.
• Strong attention to detail.
• Problem-solving skills.
• Proficiency with Microsoft Office (Outlook, Word, Excel) or similar software.
• Excellent customer service skills.
• Strong time-management and organizational abilities.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office suite or similar programs.

Responsibilities

• Provide non-clinical administrative support to the care management team.
• Assist in case management assignment and scheduling.
• Review data to identify member needs and support care planning.
• Schedule member visits with care managers.
• Coordinate member services per benefit plan.
• Process member and provider correspondence.

Skills

Attention to detail

Problem solving

Microsoft Office proficiency

Customer service

Time management

Organizational skills

Verbal and written communication

Education

Certified Medical Assistant (CMA)

Tools

Outlook

Word

Excel

Job description

Molina Healthcare, Inc. in Jacksonville, FL is seeking a non-clinical administrative support specialist for the care management function. You will help with case assignment, scheduling, data entry, and coordinating member services to support integrated care delivery.

The role emphasizes attention to detail, strong communication, and proficiency with Microsoft Office to support care managers and ensure timely, quality member care that aligns with Molina policies.