Remote Care Coordination Specialist II

Centene Corporation; Pennsylvania; Hybrid; USD 25,000 - 39,000; Full time

Job summary

Centene is seeking a remote Member Support Specialist to perform outreach, answer inbound calls, and schedule services. The role aligns with EST hours, with most time spent making outbound calls to members and providers.

Preferred candidates have prior call center or healthcare experience, and a High School diploma or GED is required. Pay ranges from $17.84 to $28.02 per hour, with comprehensive benefits and flexible work arrangements.

Qualifications

• Requires a High School diploma or GED.
• Requires 1–2 years of related experience.

Responsibilities

• Outreach to members via phone to support care plan steps and resources.
• Assist members with scheduling and ongoing education for members and providers.
• Answer front-line inquiries and explain care plan procedures and protocols.
• Support member onboarding and day-to-day administrative duties, including sending welcome letters and program materials.

Skills

Call center experience

Healthcare experience

Education

High School diploma or GED

Job description

Centene is seeking a remote Member Support Specialist to perform outreach, answer inbound calls, and schedule services. The role aligns with EST hours, with most time spent making outbound calls to members and providers.

Preferred candidates have prior call center or healthcare experience, and a High School diploma or GED is required. Pay ranges from $17.84 to $28.02 per hour, with comprehensive benefits and flexible work arrangements.