Care Management Assistant

Johns Hopkins Bayview Medical Center; Washington (District of Columbia); On-site; USD 28,000 - 47,000; Full time

Job summary

Johns Hopkins Bayview Medical Center in Baltimore, MD is seeking a Care Management Assistant to support licensed social workers by handling routine responsibilities that enable social workers to spend more time with families and to improve workflow.

Under supervision, the assistant coordinates care-related tasks such as nursing home returns for the medicine service and contact with Delmarva, while assisting with other duties as needed and understanding the needs of the elderly.

Qualifications

• Analytical skills to resolve problems using basic scientific, mathematical, or technical principles.
• Ability to exchange factual information, schedule appointments, greet visitors, explain medical center policies, and relay messages to appropriate personnel.
• Courtesy and tact when dealing with patients, visitors, and medical center employees.

Responsibilities

• Assist social workers by handling routine tasks to increase social work time with families.
• Coordinate contact with Delmarva and assist with nursing home return processes for the medicine service.
• Assist with other duties as needed, understanding the needs of the elderly.

Skills

Analytical skills

Communication

Courtesy and tact

Job description

Requisition #:676942 Location:Johns Hopkins Bayview Medical Center, Baltimore, MD 21224 Category:Social Work/Mental Health Schedule:Rotating Shift Employment Type:Full Time

Care Management Assistant

Under the direction of a licensed social worker, provides support to social workers by handling routine responsibilities that help increase social work time with families and improve workflow. Specifically, the Care Management Assistant II handles nursing home returns for the medicine service, coordinates contact with Delmarva, and assists with other duties as needed. Requires understanding of the needs of the elderly.

Job Requirements

Required Knowledge, Skills, and Abilities

• No certification, registration, or licensure required.
• Requires analytical skills to resolve problems using basic scientific, mathematical, or technical principles.
• Requires the ability to exchange factual information, schedule appointments, greet visitors, explain medical center policies, and/or relay messages to appropriate personnel.
• Requires courtesy and tact when dealing with patients, visitors, and/or medical center employees.
• More sensitive situations may be referred to others as appropriate.

Required Physical, Mental, And Visual Abilities

• Requires occasional reaching and grasping of objects.
• Requires regular use of a keyboard to interact with a computer system.
• Requires proofreading and/or reviewing documents.

Salary Range:

Minimum 20.52/hour - Maximum 33.88/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.