Care Coordinator & Veterinary Receptionist — Oakland

PetVet Care Centers; Oakland (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Parental Leave

401(k) with discretionary contribution

Team Member Pet Discounts

Calm app & 24/7 EAP

CE stipends and career development

Grant Circle relief fund

Local hospital culture with national支持

Job summary

PetVet Care Centers' East Bay Veterinary Clinic in Oakland, California is seeking a Veterinary Receptionist (Care Coordinator) to join our team. You will handle front-desk duties, greet clients, schedule appointments, and support hospital operations.

We offer a comprehensive benefits package and a culture of care focused on pets, clients, and team wellbeing. This role requires solid customer service and basic data entry in our practice software.

Qualifications

• Must be 18 years or older to be considered.
• High school diploma or GED required, or equivalent.
• 6+ months of customer service experience and computer experience.

Responsibilities

• Provides excellent customer service in-person and over the phone.
• Manages lobby flow, schedules appointments, and addresses concerns.
• Handles basic medical emergencies for pets and owners, ensuring safety.
• Assists with medication pickups and inquiries, and explains services.
• Enters and manages data in practice management software, including billing.
• Reconciles cash drawer and performs end-of-day duties.

Skills

Customer service

Receptionist experience

Education

High school diploma or GED

Job description

PetVet Care Centers' East Bay Veterinary Clinic in Oakland, California is seeking a Veterinary Receptionist (Care Coordinator) to join our team. You will handle front-desk duties, greet clients, schedule appointments, and support hospital operations.

We offer a comprehensive benefits package and a culture of care focused on pets, clients, and team wellbeing. This role requires solid customer service and basic data entry in our practice software.