Care Coordinator (Vet Receptionist)

Shanevet; California (MO); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid Parental Leave

401(k) with discretionary contribution

Team Member Pet Discounts

Emotional wellbeing support

CE stipends and career development

Grant Circle

Job summary

Shane Veterinary Medical Center in Marina del Rey, CA, is seeking a Full Time Care Coordinator (Veterinary Receptionist) to deliver exceptional front-desk service, schedule appointments, and support clinicians.

As a key team member, you will handle data entry in practice management software, assist with retail and patient flow, and contribute to a culture of care. The role offers competitive pay between $18.47 and $20 per hour, with benefits and growth opportunities.

Qualifications

• 18 years of age or older
• High school diploma or GED required, or equivalent education/certification/training/experience
• Excellent customer service skills
• One or more years of experience in a veterinary medicine setting preferred

Responsibilities

• Provides excellent customer service in-person, over the phone, and in high-stress situations
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being
• Assists with medication pickups, inquiries, and information about services and products
• Inputs and manages data in practice management software, including billing and accounts
• Assists with retail sales, weighing pets, processing faxes, and maintaining records
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions

Skills

Customer service

Experience in veterinary medicine

Education

High school diploma or GED

Tools

Practice management software

Job description

Shane Veterinary Medical Center in Marina del Rey, CA, is seeking a Full Time Care Coordinator (Veterinary Receptionist) to deliver exceptional front-desk service, schedule appointments, and support clinicians.

As a key team member, you will handle data entry in practice management software, assist with retail and patient flow, and contribute to a culture of care. The role offers competitive pay between $18.47 and $20 per hour, with benefits and growth opportunities.