Patient Care Concierge & Care Coordination Specialist

Talentify; Hackensack (NJ); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Health, dental, and vision plans

Wellness program

Health savings account - FSA

401(k) retirement plan

Life insurance

Short-term disability insurance

Long-term disability insurance

Employee Assistance Program (EAP)

PTO and holiday pay

Tuition discounts with universities

Job summary

RCCA is seeking a Full-Time Patient Care Coordinator in Hackensack, NJ to serve as the vital link in the patient journey. You will coordinate referrals, schedule oncology-related appointments, verify insurance, and educate patients about benefits and co-pays in a clinical setting.

The role requires strong communication, patient advocacy, and proficiency with medical billing systems and MS Office. We offer comprehensive benefits and growth opportunities within a healthcare environment.

Qualifications

• High school diploma or equivalent required; some college preferred.
• At least 2 years of related experience (medical coding/billing, patient advocate, or social services).
• Ability to articulate information clearly with others.
• Personable with proficiency in computer systems and MS Office.

Responsibilities

• Pre-appointment data collection: obtain basic chart information and verify insurance.
• Match patient with physician style and coordinate referrals and appointments.
• Resolve insurance billing and coding issues; assist with financial resources.
• Ensure accurate documentation in the medical chart and verify eligibility.
• Obtain pre-authorization and maintain patient demographics.
• Provide educational materials and connect patients to community resources.

Skills

Verbal communication

Interpersonal skills

MS Office (Outlook & Word)

Medical billing systems

Education

High School diploma or equivalent

Some college

Tools

Medical billing systems

Microsoft Outlook & Word

Job description

RCCA is seeking a Full-Time Patient Care Coordinator in Hackensack, NJ to serve as the vital link in the patient journey. You will coordinate referrals, schedule oncology-related appointments, verify insurance, and educate patients about benefits and co-pays in a clinical setting.

The role requires strong communication, patient advocacy, and proficiency with medical billing systems and MS Office. We offer comprehensive benefits and growth opportunities within a healthcare environment.