Patient Care Concierge & Front Desk Coordinator

US Oncology Network-wide Career Opportunities; Hackensack (NJ); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

Wellness program

Health savings account

Flexible spending accounts

401(k) retirement plan

Life insurance

Short-term disability

Long-term disability

Employee Assistance Program

Paid Time Off and holidays

Tuition discounts

Job summary

RCCA in Hackensack, NJ is seeking a Patient Services Coordinator to be the first point of contact for patients and families. You will greet arrivals, manage check-in/check-out, collect co-pays, and route questions to the appropriate staff. This full-time role emphasizes accuracy, confidentiality, and compassionate service.

Responsibilities include handling forms, updating patient demographics, and maintaining a neat lobby while supporting daily office operations in a clinical setting.

Qualifications

• High school diploma or equivalent required.
• Some receptionist or office experience preferred.
• Proficiency with computer systems and Microsoft Office (Outlook, Word, Excel) required.

Responsibilities

• Greets patients and visitors in a prompt, courteous, professional manner and checks in arrivals.
• Handles paperwork, interviews, and collects co-pays according to procedures.
• Answers routine questions, routes messages, and pages clinic staff as needed.
• Schedules return visits and provides appointment details to patients.

Skills

Receptionist experience

Computer literacy

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

RCCA in Hackensack, NJ is seeking a Patient Services Coordinator to be the first point of contact for patients and families. You will greet arrivals, manage check-in/check-out, collect co-pays, and route questions to the appropriate staff. This full-time role emphasizes accuracy, confidentiality, and compassionate service.

Responsibilities include handling forms, updating patient demographics, and maintaining a neat lobby while supporting daily office operations in a clinical setting.