Care Coordinator: Heartfelt Scheduling & Impact

Care Advantage Inc. Corporate; Staunton (VA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

17 days paid vacation

10 paid holidays

Work-life balance

Family-like team

Job summary

Care Advantage Inc. in Staunton, VA is seeking a high-energy Care Coordinator to join our team. You’ll match caregivers with clients, manage schedules, and serve as the main liaison between families and staff.

If you bring 2+ years of relevant experience, strong organizational and communication skills, and comfort with scheduling software, you’ll thrive in our fast-paced, compassionate environment that values work-life balance and opportunities to grow.

Qualifications

• High School Diploma or GED.
• 2+ years of relevant work experience.
• Scheduling, medical, or phone experience a plus.
• Computer literacy and comfort with scheduling systems.
• Strong organizational skills and communication abilities.

Responsibilities

• Be the Matchmaker: pair caregivers with clients considering health needs, personality fit and preferences.
• Maintain strong relationships as the liaison between clients, families, and field staff.
• Own the schedule with up-to-date, accurate system entries.
• Pivot quickly during emergencies or last-minute changes to keep care seamless.
• Monitor field staff activity and provide constructive feedback.
• Coordinate shifts and different needs across teams with a client-first mindset.
• Work with branch teammates to keep the office energized and collaborative.
• Onboard new clients and guide them through setup and questions.
• Utilize scheduling tools to keep records current and compliant.

Skills

High energy

Communication skills

Scheduling

Problem-solving

Flexibility

Empathy/Compassion

Education

High school diploma or GED

Tools

Scheduling software

Job description

Care Advantage Inc. in Staunton, VA is seeking a high-energy Care Coordinator to join our team. You’ll match caregivers with clients, manage schedules, and serve as the main liaison between families and staff.

If you bring 2+ years of relevant experience, strong organizational and communication skills, and comfort with scheduling software, you’ll thrive in our fast-paced, compassionate environment that values work-life balance and opportunities to grow.