Care Scheduling Coordinator — Keep Patient Care On Track

Virginia Home Care Services, Inc.; Vienna (VA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k)

Company parties

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Job summary

Virginia Home Care Services in Vienna, VA is seeking a dependable Scheduling Coordinator to support our personal care and skilled home health services. This full-time role focuses on coordinating caregiver and clinician schedules and ensuring patients receive timely care.

The ideal candidate communicates clearly, stays organized, and can manage competing priorities in a fast-paced environment. Experience in healthcare scheduling and knowledge of Northern Virginia geography are pluses.

Qualifications

• Previous scheduling, dispatching, staffing, or healthcare administrative experience preferred.
• Home health, personal care, or healthcare scheduling experience is a plus.
• Strong organizational, communication, and problem-solving skills.
• Ability to multitask in a fast-paced environment.
• Comfortable using computers, scheduling systems, email, and Microsoft Office.
• Dependable, professional, and able to work effectively under pressure.
• Knowledge of Northern Virginia geography is preferred.

Responsibilities

• Coordinate daily and weekly schedules for personal care aides, caregivers, and home health clinicians.
• Match caregivers and clinicians with patients based on availability, location, skills, and patient needs.
• Communicate with patients, families, caregivers, clinicians, and office staff regarding scheduling changes.
• Respond promptly to caregiver call-outs, late arrivals, and staffing emergencies.
• Arrange replacement coverage to minimize missed or interrupted services.
• Monitor upcoming visits, identify scheduling gaps, and proactively resolve staffing concerns.
• Assist with new patient scheduling and coordination of start-of-care visits.
• Maintain accurate schedules, staffing records, and communication notes.
• Escalate urgent patient care concerns and unresolved staffing issues to the appropriate supervisor.
• Protect patient confidentiality and comply with HIPAA and agency policies.

Skills

Scheduling coordination

Communication

Organizational skills

Problem-solving

Multitasking

Computer literacy

Reliability

Geography knowledge (Northern Virginia

Job description

Virginia Home Care Services in Vienna, VA is seeking a dependable Scheduling Coordinator to support our personal care and skilled home health services. This full-time role focuses on coordinating caregiver and clinician schedules and ensuring patients receive timely care.

The ideal candidate communicates clearly, stays organized, and can manage competing priorities in a fast-paced environment. Experience in healthcare scheduling and knowledge of Northern Virginia geography are pluses.