Care Coordinator | Flexible Schedule + Impactful Patient Care

Platinum Home Health Services; Cleveland (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive compensation

Flexible scheduling

Comprehensive Health Insurance

Dental & Vision Insurance

Telehealth access

401(k) with employer match

Clinical leadership support

Professional growth opportunities

Collaborative team culture

Focus on meaningful patient care

Personal and financial growth

Job summary

Platinum Home Health Services in Cleveland is seeking a Patient Care Coordinator to serve as the central connection among referral sources, patients, families, physicians, and clinical teams. You will help coordinate the patient journey from referral through admission with timely communication, accurate documentation, and insurance verification.

This on-site role requires Sunday availability with a weekday of your choice; join a team focused on exceptional home health care and a positive patient

Qualifications

• High school diploma or equivalent is preferred.
• Experience in healthcare intake, scheduling, or care coordination is a plus.
• Strong organizational and communication skills required.

Responsibilities

• Receive referrals from hospitals, physicians, and facilities.
• Verify patient demographics, insurance, and documentation.
• Coordinate Start of Care visits within time frames.
• Communicate with patients and families about services and scheduling.
• Collaborate with nurses, therapists, billing and referral sources.
• Maintain EMR documentation and HIPAA compliance.
• Monitor referrals and resolve barriers to timely admission.
• Assist with scheduling adjustments across clinical teams.
• Provide exceptional customer service and welcoming experiences.

Skills

Organizational skills

Multitasking

Communication skills

Customer service

MS Office

EMR systems

Attention to detail

Problem solving

Education

High school diploma

Tools

Microsoft Office

EMR software

Job description

Platinum Home Health Services in Cleveland is seeking a Patient Care Coordinator to serve as the central connection among referral sources, patients, families, physicians, and clinical teams. You will help coordinate the patient journey from referral through admission with timely communication, accurate documentation, and insurance verification.

This on-site role requires Sunday availability with a weekday of your choice; join a team focused on exceptional home health care and a positive patient