Care Coordinator & Authorization Scheduler – Multi-Site

Atrium Health; Albemarle (NC); On-site; USD 29,000 - 43,000; Part time

Benefits offered by this job

Health benefits

Paid Time Off

Educational Assistance Program

Job summary

Atrium Health is seeking a part-time patient service coordinator to support the Oncology: Radiation department at University City. The role requires coordinating referrals, authorizations, and scheduling across three sites in Concord, Charlotte, and Albemarle to ensure seamless patient care.

Responsibilities include confirming benefits, guiding patients to appropriate providers, and assisting with financial estimates.

Qualifications

• High School Diploma or GED required.
• Computer experience required.
• Thorough understanding of Insurance coverage (FSC/Coverage/Plan types) and Medical Necessity policies preferred.
• Knowledge of medical records software preferred.
• Customer service experience required.

Responsibilities

• Completes referrals for patients and coordinates with referring and receiving practices and/or departments.
• May coordinate and prepare financial estimates for patients.
• Obtains all authorizations needed.
• Directs patients to providers in their insurance plan.
• Reviews benefits and educates patient on insurance coverage.
• Coordinates and schedules surgical procedures, diagnostic testing, or other services within various departments with internal and ancillary providers.
• Reviews schedules and confirms schedules are accurate and time is properly allocated.
• Follows up on all referrals to ensure no care gaps.

Skills

Customer service experience

Computer skills

Insurance knowledge

Education

High School Diploma or GED

Job description

Atrium Health is seeking a part-time patient service coordinator to support the Oncology: Radiation department at University City. The role requires coordinating referrals, authorizations, and scheduling across three sites in Concord, Charlotte, and Albemarle to ensure seamless patient care.

Responsibilities include confirming benefits, guiding patients to appropriate providers, and assisting with financial estimates.