Program Associate I - Senior Center Part Time

Catholic Charities; Chicago (IL); Hybride; USD 26 000 - 32 000; Temps partiel

Avantages offerts par ce poste

Health insurance

Dental and Vision Insurance

Life, Short-Term and Long-Term Disabil

PTO, Sick Time, and 15 Paid Holidays

403(b) Retirement Savings Plan

Employee Assistance Programs (EAP)

Tuition Reimbursement

Professional Development Opportunities

Résumé du poste

Catholic Charities of the Archdiocese of Chicago seeks a Program Associate I - Senior Center (Part Time) to provide participant support and administrative coordination at the Senior Center. You will manage front desk operations, assist with meals, classes, and daily activities for older adults.

The role emphasizes data entry, registration, attendance tracking, and community outreach, with opportunities for professional development and collaboration with staff, volunteers, and partners to ensure

Qualifications

• HS Diploma or GED with 1-3 years relevant experience
• Strong interpersonal and communication skills with older adults
• Strong organizational skills and ability to manage multiple tasks in a fast-paced environment
• Basic proficiency in Microsoft Office applications and data entry systems
• Ability to work collaboratively with staff, volunteers, and community partners
• Associate's Degree (AA) in related field of study is preferred
• Professional proficiency in English and Spanish (written and spoken)
• Experience in customer service, reception, participant engagement, or community outreach is a plus
• Familiarity with registration systems, attendance tracking, or program recordkeeping

Responsabilités

• Welcome participants and provide front desk and participant support; coordinate classes, meals, and daily activities.
• Maintain participant data, registration, attendance tracking, and records.
• Assist with outreach, marketing, and community engagement to increase participation.
• Collaborate with staff, volunteers, instructors, and partners to ensure effective program delivery.
• Participate in training and professional development opportunities.

Connaissances

Interpersonal skills

Communication

Organization

Data entry

Microsoft Office

Bilingual English/Spanish

Formation

HS Diploma or GED

Associate's Degree (AA)

Description du poste

Program Associate I - Senior Center Part Time

#2993

Job Description

Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives and nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith.

Role Overview

The Program Associate I - Senior Center - Part Time provides exceptional participant support and administrative coordination by managing front desk operations, program delivery, participant communications, meal service, community engagement, and daily Senior Center activities to ensure a welcoming, organized, and high-quality experience for older adults.

Job Responsibilities

• Welcome participants and visitors and provide exceptional front desk, customer service, and participant support. Coordinate and support the setup and delivery of classes, workshops, special events, meals, and daily Senior Center activities. Manage participant registration, attendance tracking, data entry, and record maintenance to support accurate program administration. Maintain program calendars, participant communications, flyers, and informational materials to ensure participants receive timely and accurate information. Coordinate lunch meal service and support kitchen organization, cleanliness, and maintenance activities. Monitor program spaces to help ensure a safe, clean, welcoming, and participant-centered environment. Assist with supply management, room setup, inventory organization, and other administrative functions that support daily operations. Support special projects and additional operational responsibilities as assigned.
• Maintain accurate participant and program data to support reporting, evaluation, and continuous improvement efforts. Identify participant needs, operational challenges, and opportunities for improving service delivery and participant satisfaction. Contribute to a positive, organized, and efficient participant experience through attention to detail and responsive support.
• Respond to participant questions and connect older adults with available programs, community resources, and supportive services. Assist with outreach, marketing, and community engagement activities that increase participation and awareness of Senior Center programs and services. Support positive relationships with community partners, volunteers, instructors, and service providers participating in center activities.
• Collaborate with staff, volunteers, instructors, and community partners to ensure effective program delivery and participant engagement. Support instructors, volunteers, and program partners during classes, events, and activities to promote a positive participant experience. Partner with colleagues across departments to ensure coordinated services and consistent communication with participants.
• Participate in training and professional development opportunities that enhance knowledge, skills, and effectiveness in serving older adults. Demonstrate flexibility, teamwork, and a commitment to continuous learning while supporting the mission and values of Catholic Charities.

Essential Functions

• Kneel and move from sitting, bending, kneeling, or standing multiple times a day
• Climb up and down up to 3 flights of stairs at a time
• Lift, push, and pull up to 10 lbs

Other Requirements

• Background check

Education and Experience Requirements

• Minimum
  • H.S. Diploma or General Education Degree (GED) in related field of study 1-3 years relevant experience
  • Demonstrate strong interpersonal and communication skills with the ability to work effectively with older adults
  • Exhibit strong organizational skills, dependability, and the ability to manage multiple tasks in a fast-paced environment
  • Possess basic proficiency in Microsoft Office applications and data entry systems
  • Demonstrate the ability to work collaboratively with staff, volunteers, and community partners, volunteers, and community partners
• Preferred
  • Associate's Degree (AA) in related field of study 1-3 years relevant experience
  • Possess previous experience working with older adults in a senior center, community-based organization, nonprofit, healthcare, or human services setting.
  • Professional proficiency in English and Spanish (written and spoken).
  • Have experience supporting customer service, reception, participant engagement, or community outreach activities.
  • Possess familiarity with participant registration systems, database management, attendance tracking, or program recordkeeping.
  • Have experience assisting with event coordination, classes, workshops, group activities, or volunteer programs.
  • Demonstrate knowledge of community resources and services available to older adults. Exhibit a commitment to fostering a welcoming, inclusive, and participant-centered environment.
  • Demonstrate the ability to work effectively with individuals from diverse cultural, linguistic, and socioeconomic backgrounds.

Certifications and Licensure

• Minimum Obtain CPR and First Aid certification within the first 12 months of employment.
• Preferred CPR and First Aid certification.

We provide full-time employees with a competitive benefits package, including:

• BlueCross/Blue Shield EPO/PPO Health Insurance
• Dental and Vision Insurance
• Employer-Paid Life, Short-Term, and Long-Term Disability Insurance
• PTO, Sick Time, and 15 Paid Holidays
• 403(b) Retirement Savings Plan
• Employee Assistance Programs (EAP)
• Tuition Reimbursement
• Professional Development Opportunities and Service Awards
• Additional Voluntary Benefits

Starting at $19.35 / hour

Pay Transparency

In compliance with the Illinois Equal Pay Act of 2003 (820 ILCS 112/5, et seq.), Catholic Charities of the Archdiocese of Chicago is required to provide the wages and benefits that it reasonably expects in good faith to offer for any specific job positions posted. Please note that the exact compensation package ultimately offered to an applicant may vary based on skills, experience, and location, amongst other permissible factors.

Locations

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Catholic Charities of the Archdiocese of Chicago is an equal opportunity employer and consideration for employment is made without regard to: race, color, national origin, religion, age, sex, disability status, protected veteran status, or any other characteristic protected by applicable law.

Catholic Charites is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process, please send an email to [e-mail] or call 312-655-7127 and let us know the nature of your request and your contact information.