Care Coordination Team Lead - NHS Pension Eligible

Provide CIC; Colchester (VT); On-site; USD 38,000 - 42,000; Full time

Job summary

Provide CIC is seeking a dedicated Team Leader to join the Care Coordination Centre in Colchester. You will lead a small to mid-sized team, coordinating clinical and non-clinical staff to ensure timely delivery of services. This role emphasises collaboration, performance management and continuous service improvement.

You will support rota development, resource planning and KPI achievement while maintaining high standards of care and patient information handling. NHS Pension eligibility is noted.

Qualifications

• Experience leading a team and coordinating across clinical and non-clinical staff.
• Ability to manage performance reviews and development plans.
• Experience in rostering and resource optimisation.
• Strong communication with internal and external partners.

Responsibilities

• Daily management of a team or teams.
• Conduct performance and development reviews and create development plans.
• Develop staff rotas and optimise use of resources.
• Answer queries and resolve issues for clinical/medical staff or patients.
• Input data into clinical and administrative systems.
• Implement standard processes and contribute to service development.
• Contribute to KPIs, SLAs and benchmarking standards.
• Build relationships with external contacts and partnerships.

Skills

Team leadership

Performance reviews

Resource planning

Staff rota coordination

Stakeholder communication

Job description

Provide CIC is seeking a dedicated Team Leader to join the Care Coordination Centre in Colchester. You will lead a small to mid-sized team, coordinating clinical and non-clinical staff to ensure timely delivery of services. This role emphasises collaboration, performance management and continuous service improvement.

You will support rota development, resource planning and KPI achievement while maintaining high standards of care and patient information handling. NHS Pension eligibility is noted.