Non-Clinical Care Coordination Specialist – NHS Pension

Provide CIC; Colchester (VT); Presencial; USD 42 000 - 52 000; Tempo integral

Resumo da oferta

Provide CIC operates the Care Co-ordination Centre (CCC), a single access point for all customers. The CCC team responds to needs, prioritises urgent requests, and maintains standardised processes across services.

Duties include booking and scheduling, managing referrals, and directing patients to appropriate services with clear, non-clinical triage and first-contact support. Provide CIC is an employee-owned social enterprise offering NHS Pension eligibility and a broad range of services.

Responsabilidades

• Dealing with ad hoc patient queries and basic triaging of patient needs (non-clinical).
• Providing routine information orally, in writing and/or electronically to patients, staff and the public.
• Managing the booking, cancellation and re-scheduling of appointments for Provide services.
• Managing referrals into Provide services and ensuring referral-to-treatment procedures are followed.

Descrição da oferta de emprego

Provide CIC operates the Care Co-ordination Centre (CCC), a single access point for all customers. The CCC team responds to needs, prioritises urgent requests, and maintains standardised processes across services.

Duties include booking and scheduling, managing referrals, and directing patients to appropriate services with clear, non-clinical triage and first-contact support. Provide CIC is an employee-owned social enterprise offering NHS Pension eligibility and a broad range of services.